What our Customers say...


From a customer that had a water damage in their home:

Very couteous; excellent customer service! I truly felt like customer satisfaction was at the top of your list.  

Did good work in a timely manner!!

This is a wonderful service. This was a stressful situation but awesome Jake and his crew did everything in their power to alleviate all my worries and concerns. It was such a positive experience and I would highly recommend SERVPRO and especially adorable rock star Jake.

Thank you for your work on our project. We appreciate your services and thoughtfulness very much.

Having known the owners of SERVPRO of Leavenworth & NW Wyandotte Counties for almost a year now, I couldn't think of trusting my home and valuables to any other company. SERVPRO is the way to go!!!

Dan and his entire team exceeded all expectations. Great Job Thanks !!!!

My Compliments on such a well-trained crew at SERVPRO. Your guys came into the branch and went right to work setting up the necessary equipment to remove the water and clean up the mess created by the break in the sprinkler system. With all the chaos in the branch they were very attentive to the staff and customers, making sure to take care of the situation at hand while remaining "out of the way".

Donna Verdejo, District Manager, VP, Kansas District

We came home to water raining down on our first floor entryway from a burst pipe on our second floor. Water soaked through our hardwood floor, ceiling, walls and carpet. SERVPRO dried our home and saved our carpet, hardwood floors, and the majority of our walls and woodwork. SERVPRO’s experienced team kept our disaster from being much worse. I felt assured that my home was in hands I could trust.

Once I understood the process I was very pleased. I would definitely recommend SERVPRO to friends and family.

I experienced the greatest tragedy of my life. We needed someone to clean up afterwards. A friend recommended SERVPRO because another company quoted a ridiculous amount of money for cleaning up. A SERVPRO representative arrived at the house, after hours, to evaluate the situation. Not only was he compassionate, but also professional and honest. He did not try to take advantage of us. I can say honestly, I do not know what we would have done had SERVPRO, not helped us through the process.

SERVPRO has exceeded my expectations today with the expertise and advice regarding a potentially tricky mold situation with a front loading washer. I was impressed with the customer quality of care shown to me on something as simple as an inquiry. As a healthcare professional mitigating infection control issues are something we do every day. To see an industry professional deliver expertise of subject matter so professionally so that my concerns were addressed in detail was beyond impressive.

We were very satisfied with SERVPRO and the personnel who performed the services. Thank you.