What our Customers say...

Fire Damage Testimonials

After a fire damaged my house the insurance adjuster asked who I'd like to do the cleanup. Having dealt with SERVPRO on a water damage claim at a restaurant downtown, I asked for them. Mary and Fanny were very fast and thorough with the total cleaning of my house. Mary was on top of the job and had excellent communication skills when any issues came up. Drew and his structural crew really hit it out of the park. The job came in under budget and they even finished weeks earlier than the allotted time. Dan did a great job managing the labor and supply chain. There were no issues at all with subcontractors or materials. I would strongly recommend SERVPRO of Leavenworth and NW Wyandotte County to anyone needing fire and water restoration services. 

Good detail clean!

They provided great service and were easy to work with.

We had a fire and SERVPRO was awesome! The technicians were amazing. Dakota, Matt, Jake, Emma, Terry, and Mary were awesome.

We worked with Jake and he gave us step by step updates on what was going on. We had full confidence in the matter. Thanks to SERVPRO and Jake for being there during our issue.

I was extremely pleased from the first time I contacted SERVPRO of Leavenworth and NW Wyandotte County. They were very responsive and punctual. They were large enough to handle our needs but small enough to know and care about our needs. The crew Taz and Brad, led by crew chief Jake went above and beyond my expectations. These young men are to be commended and I would highly recommend them to anyone needing their services. I have used SERVPRO before and have always been satisfied with their professionalism.

Mary and Fanny did a fantastic job cleaning up our loft apartment today. Punctual, polite, thorough and friendly. No complaints and gave me a complete review of what they accomplished!

SERVPRO was wonderful all the way through, helping us with clean up and fire restoration process. We were lucky enough to have Fanny and Mary as the main clean-up crew, and they were outstanding. They are hard working, honest, diligent. I would highly recommend this team!

Thank heaven I have Dan and SERVPRO helping put my house back together.

We had a small kitchen fire and could not get the smoke smell out of the house without professional help. Paul with SERVPRO came in and hooked up a little machine that took away all of the smoke smell.

We had a major fire that started in our garage. Serve Pro was out the next day and walked us through everything and answered all our questions over the next months. Our entire house had to be gutted due to water damage and smoke. Dan, Jay , Drew and numerous guys and girls Mary, Shawna, Fanny and Jennifer treated us and our things like family. We appreciated the care they took when handling and storing our belongings. From pack up to pack back they did an excellent job. They took some family heirlooms that day that were in danger of water damage and fix them right up. We couldn’t have asked for a better company and will always rely on SERVPRO for any needs that might come about.

A testimonial received from a fire damage loss:

They did a very good job and were very courteous. Thanks so much!

We had a house fire in January 2017. I called insurance immediately and then SERVPRO. Within a few hours, they had the house mapped, a plan with the insurance company, and went over everything with us. They helped us with many tips on documentation, pictures, and kept us up to date on all progress. Their crew was professional, respectful and prompt. Everything they said they would do, they did. If it wasn't something on their list, they helped us get it done. Our insurance company was happy we chose them, and so are we.

We were very satisfied with SERVPRO and the personnel who performed the services. Thank you.