What our Customers say...

Storm Damage Testimonials

I had a flood during a pandemic! Without Jake’s consideration and expertise, I would have lost it. Thanks Jake!

We had water damage in our finished basement and our insurance company coordinated SERVPRO to come and evaluate the situation.
Jake Mitchell, senior crew chief, was who was scheduled for the review. His communication skills were outstanding (confirming appointments and making phone contact before each scheduled visit.)
He was extremely helpful to us by explaining in detail each step he did during the evaluation process and during the room dehumidifier process.
Jake was professional, personable and we are grateful to him for his assistance in helping us take the important first steps to getting our home back to normal.

SERVPRO of Leavenworth & NW Wyandotte County was of great assistance when I had to have the ceiling and insulation of my townhouse torn out and replaced due to moisture damage. Before work began Paul and Pauly moved some furniture to the garage and covered the remaining. After the contractors left (as "left a big mess") Paul, Mary and Fanny spent most of one day cleaning my place top to bottom. They removed all traces of drywall dust and paint overspray. Then returned the furniture to its place. If you ever find yourself in similar circumstances, give SERVPRO of Leavenworth & NW Wyandotte County a call.

Jake and his crew did a Great! job. Due to allergies I could not be around and had to depend on family members to do the communicating, and he communicated with them well. The work they did was thorough and the area was neatly cleaned up. I was comfortable leaving them to do their job while I stayed away from the area and even the house while they did their work. They explained what they were doing and were extremely accommodating even contacting my family with updates. Jake is a personable young man.

Paul from SERVPRO was super helpful! He came out to my house in the RAIN to patch up a leak on our roof and came out the same day I called him. Highly recommend!

Recently used Paul Goode and his technicians to clean up extensive water damage in our home. Their response was within a couple of hours. They were efficient, knowledgeable as to cleanup and drying out procedures, and most courteous. Have had no subsequent problems from mold, mildew, odors etc. Super job! Give them a call.

We used SERVPRO to remediate a water issue in our house. They were quick, fast and professional. I was super concerned about the issue because I was 6 months pregnant and wanted to be sure I didn't have a lingering mold issue in my house. Paul, who came over for the estimate, also helped me put my screen door back on its track! I'd highly recommend them if you need to remediate any issues at your home!

In the midst of a big storm aftermath when I’m sure the phone were ringing off the hook, Paul and SERVPRO saved the day for me! Thanks for being so fast. Amazing customer service.

We used SERVPRO for a recent flood we had in our kitchen and basement. Jake M was great, he was very helpful and knowledgeable about all our issues. We would use them again if the need arises.

Called them with a flooded basement and they were out the same day to help get it all taken care of! Very competent and pleasant to work with. Making a very stressful situation easier to handle. This was not something covered by insurance and I thought the prices were extremely fair.

I am so pleased with your services. You did everything you said you would do. Thank you so much!

Thank you for your work on our project. We appreciate your services and thoughtfulness very much.