Recent Posts

Can your sump pump handle it?

5/15/2019 (Permalink)

Keeping your sump pump working is an important part of keeping your basement dry. See below for tips on sump pump maintenance

Step 1: Inspect

Start by checking the sump pit for any debris that could interfere with your pump's operation. If there is an "oil slick" on the surface of the water, the pump could be releasing coolant and may need replacement. Unplug the pump and take a look at the intake on the pump, and clean it out if necessary.

Plug the pump back in. If you're plugging into a Ground Fault Circuit Interrupter (GFCI) outlet, make sure that it's fully operational. While newer GFCI outlets will alert you or stop working when their circuitry goes out, older outlets will not. Also, if you notice any frayed wires or exposed connections, have them repaired by a licensed electrician as soon as possible. Water and exposed electricity is never a safe combination.

Step 2: Test
Add a few gallons of water to your pit, enough to raise the float or reach the switch, to see if the unit is functioning properly. If the float rises too high without turning on, or the switch doesn't activate the pump, unplug the unit and check again for debris in the unit and the pit. If the pump does operate correctly,  look at the discharge pipe. If flow appears to be reduced, look for any blockages. 

Step 3: Plan Ahead

Do you have a backup pump? Even if the power stays on, there is always the possibility that your pump won't be able to deal with all the water of a particularly powerful storm. 

Stay Informed


Like a backup pump, a high water alarm or flood prevention device is a very good idea. If you have a sump pump, you're obviously concerned about flooding and water damage. If you already have an alarm set up to alert you when the water level is too high, overflows, or when the pump malfunctions, test its operation by either raising the float arm to activate it or placing water on sensors. You can also tune in to your local weather station to see if you have particularly powerful storms headed your way. Checking before the storm can give you time to fix any problems you might have.

Continuing Your Education

5/15/2019 (Permalink)

Why SERVPRO Continuing Your Education We like to try and have some fun while we learn! The theme for this class was Cinco de Mayo!

Continuing Education classes are an important part of any profession and here at SERVPRO we recognize that there is always more to learn and ways to improve! 

SERVPRO of Leavenworth and NW Wyandotte County recently held two free continuing education classes in the Leavenworth area. Our first class was Ethics followed by Biohazard Cleanup Best Practices. 

Ethical behavior is an integral part to any operation and learning the history behind different ethical principles and having open discussions about ethical dilemmas is an important part of keeping all your employees on the same page. 

The second portion of the class was Biohazard Cleanup. In SERVPRO's line of work we do unfortunately come across bio cleanups. There are several proper procedures to follow to make sure there is no cross contamination and making sure everyone is informed with all up to date information is extremely important. 

Restoring Your Commercial Property After Water Damage

5/9/2019 (Permalink)

Flooding and water damage events at Leavenworth Kansas commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Leavenworth & NW Wyandotte Co.

SERVPRO of Leavenworth & NW Wyandotte Co. specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Don't hesitate to call SERVPRO of Leavenworth & NW Wyandotte Co. if you experience a water loss at your commercial property!

913-772-1818

How to stay safe during a fire

5/9/2019 (Permalink)

Fire Damage How to stay safe during a fire Firefighters putting out a controlled fire during SERVPRO of Leavenworth's Fire Burn CE Class.

Did you know that SERVPRO of Leavenworth and NW Wyandotte County offers Continuing Education Courses in a variety of categories! Recently we held a course on Fire Safety and Best Practices at a local fire station. 

Our technicians were allowed to build three test rooms on the fire station's campus and fill them with contents to resemble a living room, dining room, and bedroom. 

After the lecture series on Fire Safety and Best Practices the fire fighters lit the rooms on fire one by one and the participants were able to observe what the progression of a fire looks like in real time. 

After the fire fighters put out the controlled fire the participants were allowed to look up and close and observe what kind of fire damage SERVPRO of Leavenworth and NW Wyandotte Co technicians see when we first arrive on site for a fire damage cleanup. 

All in all the day was very informative. If you have any questions on fires and fire cleanup please contact us at 913-772-1818! 

What is an ERP?

4/24/2019 (Permalink)

Are you ready in case of emergency? With SERVPRO's Emergency Ready Program you can be prepared for the unexpected. 

Let me ask you something. If you are at lunch and you receive a panic call from the office because there is a gas leak, or maybe water is pouring out of a broken pipe under the sink, would you be able to direct them how to shut off the gas or water from the table?

Whether you are away from lunch, on vacation, or if it's after hours, wouldn't it be nice to have access to your vital building data and emergency contact information directly from your smart phone 24/7?

SERVPRO has developed a really cool app that organizes this information for you all at your fingertips.

Right about now, if you're like most people, you are probably wondering why SERVPRO would be willing to help your business compile this information for your ERP for free. 

Well SERVPRO is a national sponsor of the American Red Cross' Ready Rating Program, and as a part of our community service, we are helping local businesses prepare for disasters. Our mobile app is just one part of your overall preparedness plan, but it's our way to help get you started.

For more information call us! 913-772-1818

What's smoking?

4/17/2019 (Permalink)

Smoke and soot are very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Leavenworth will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage? Call Us Today – 913-772-1818

Helping those in need

3/27/2019 (Permalink)

Storm Damage Helping those in need We are so happy to be able to help the people of Atchison county. Today we delivered 48 cases of water to help those in need.

We are so happy to be able to help the people of Atchison county. Today we delivered 48 cases of water to help those in need. We hope the boil order is lifted soon. 

As the waters of the Missouri River continue to rise here are some flood safety tips.

You should be cautious when driving or walking in flood-susceptible areas because:

  • Six inches of moving water can knock you off your feet.
  • Two feet of floodwater can float your car.
  • Water moving at two miles-per-hour is capable of sweeping a car off a road or bridge.
  • Avoid flood-susceptible areas, especially low-lying streets where water commonly pools. Never attempt to walk or drive through a water-covered roadway, and beware of rising, swift-moving water.

If you are driving and come upon rapidly rising waters, turn around and find another route. If your route is blocked by barricades, find another route. Barricades are put up by state or local officials to protect travelers from unsafe roads. Driving around them can be a serious risk.

The road may be washed out below the water surface.
Your vehicle may stall or get stuck in the water, and then get pushed off the road. Once off the road, vehicles often start to roll, making escape difficult or impossible.
Many flood-related deaths in the United States are the result of an attempt to move a stalled vehicle.
WATCH FOR WILD LIFE. Deer and other wildlife may be driven into the open and forced to cross highways to escape rising waters.

Stay safe out there everyone!

Expecting the unexpected

3/7/2019 (Permalink)

This time of year the weather in the Midwest is notoriously unpredictable-and let's be honest it's pretty much unpredictable all year round-and SERVPRO of Leavenworth and NW Wyandotte County is here to help you when disaster strikes. Whether that storm event comes in the form of frozen pipes, or tornadoes, or flooding, we are here to help 24 hours a day 7 days a week. With the recent drastic fluctuation in temperatures all areas of the United States have seen all kinds of storm damage and no matter where you are located there is likey to be a local SERVPRO Franchise ready and willing to help. To meet our highly trained crew of professional technicians just click here. And if you have any questions feel free to contact us at 913-772-1818. 

24/7 and 365

2/26/2019 (Permalink)

Did you know that SERVPRO of Leavenworth and NW Wyandotte County is open 24 hours a day, 7 days a week, 365 days a year! Excellent customer service and protecting your home from extended damage are our top priority so we are open all the time. Our dedicated and skilled crew is always ready to answer the call. Whether it is at one o'clock in the morning on a Sunday or New Year's Eve your water damage, fire, or mold loss is not going to wait so neither do we! SERVPRO of Leavenworth and NW Wyandotte County understands the urgency of home damage and we are here to make it "Like it never even happened." To learn more about our crew of skilled professionals click here and for service or questions give us a call at 913-772-1818.

In this Business Timing Is Everything!

2/21/2019 (Permalink)

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Leavenworth & NW Wyandotte County provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more. SERVPRO arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 at 913-772-1818

Water Damage Timeline

Within Minutes

Water quickly spreads throughout your property, saturating everything in its path.
Water is absorbed into walls, floors, upholstery, and belongings.
Furniture finishes may bleed, causing permanent staining on carpets.
Photographs, books, and other paper goods start to swell and warp.


Hours 1 - 24:

Drywall begins to swell and break down.
Metal surfaces begin to tarnish.
Furniture begins to swell and crack.
Dyes and inks from cloth and paper goods spread and stain.
A musty odor appears.


48 Hours to 1 Week:

Mold and mildew may grow and spread.
Doors, windows, and studs swell and warp.
Metal begins to rust and corrode.
Furniture warps and shows signs of mold.
Paint begins to blister.
Wood flooring swells and warps.
Serious biohazard contamination is possible.


More Than 1 Week:

Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.


About SERVPRO of Leavenworth & NW Wyandotte County

We specialize in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.