Recent Posts

Expecting the unexpected

3/7/2019 (Permalink)

This time of year the weather in the Midwest is notoriously unpredictable-and let's be honest it's pretty much unpredictable all year round-and SERVPRO of Leavenworth and NW Wyandotte County is here to help you when disaster strikes. Whether that storm event comes in the form of frozen pipes, or tornadoes, or flooding, we are here to help 24 hours a day 7 days a week. With the recent drastic fluctuation in temperatures all areas of the United States have seen all kinds of storm damage and no matter where you are located there is likey to be a local SERVPRO Franchise ready and willing to help. To meet our highly trained crew of professional technicians just click here. And if you have any questions feel free to contact us at 913-772-1818. 

24/7 and 365

2/26/2019 (Permalink)

Did you know that SERVPRO of Leavenworth and NW Wyandotte County is open 24 hours a day, 7 days a week, 365 days a year! Excellent customer service and protecting your home from extended damage are our top priority so we are open all the time. Our dedicated and skilled crew is always ready to answer the call. Whether it is at one o'clock in the morning on a Sunday or New Year's Eve your water damage, fire, or mold loss is not going to wait so neither do we! SERVPRO of Leavenworth and NW Wyandotte County understands the urgency of home damage and we are here to make it "Like it never even happened." To learn more about our crew of skilled professionals click here and for service or questions give us a call at 913-772-1818.

In this Business Timing Is Everything!

2/21/2019 (Permalink)

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Leavenworth & NW Wyandotte County provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more. SERVPRO arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 at 913-772-1818

Water Damage Timeline

Within Minutes

Water quickly spreads throughout your property, saturating everything in its path.
Water is absorbed into walls, floors, upholstery, and belongings.
Furniture finishes may bleed, causing permanent staining on carpets.
Photographs, books, and other paper goods start to swell and warp.


Hours 1 - 24:

Drywall begins to swell and break down.
Metal surfaces begin to tarnish.
Furniture begins to swell and crack.
Dyes and inks from cloth and paper goods spread and stain.
A musty odor appears.


48 Hours to 1 Week:

Mold and mildew may grow and spread.
Doors, windows, and studs swell and warp.
Metal begins to rust and corrode.
Furniture warps and shows signs of mold.
Paint begins to blister.
Wood flooring swells and warps.
Serious biohazard contamination is possible.


More Than 1 Week:

Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.


About SERVPRO of Leavenworth & NW Wyandotte County

We specialize in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Be Careful with Candles this Valentine's Day!

2/14/2019 (Permalink)

While filling a room with candles looks very romantic it can also be dangerous if you are not careful! If you do light candles make sure they are away from curtains and other flammable objects. And if you have any pets make sure they are out of swatting distance. 

Smoke and soot are very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.

Smoke and soot facts:

Hot smoke migrates to cooler areas and upper levels of a structure.


Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.


The type of smoke may greatly affect the restoration process.


Different Types of Smoke:


There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Leavenworth & NW Wyandotte County will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.
Dry Smoke – Paper and Wood

Fast burning, high temperatures, heat rises therefore smoke rises.


Protein Fire Residue – Produced by evaporation of material rather than from a fire

Virtually invisible, discolors paints and varnishes, extreme pungent odor.


Our Fire Damage Restoration Services
Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions. We have the equipment, expertise, and experience to restore your fire and smoke damage. We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – 913-772-1818

We Answer the Call

12/26/2018 (Permalink)

Thank you to The Leaven for this article. We are always here to lend a hand.

KANSAS CITY, Kan. — Like the other Sisters at the Mission House Our Lady of Guadalupe, Sister Mariana Disciple of the Divine Master, PJC, was sound asleep in the early morning of Aug. 15.

“I heard something far away, and I awoke scared,” she said.

It was the fire alarm, ringing at 12:30 a.m.

At first, she was slightly confused. Was someone in the chapel?

The convent of the Fraternity the Poor of Jesus Christ, at 2226 Troup Ave. in Kansas City, Kansas, has a beautiful chapel.

“We use incense,” she said. “Everytime we use incense for adoration and the Mass, [the alarm] goes off. I thought I had to turn it off.”

So, she went downstairs to check the alarm control panel, next to the chapel on the first floor.

“It said: ‘First Floor South,’” she said. She turned it off, but the alarm began to sound again.

“I thought, ‘Something is wrong,’” she said.

She was right. She looked down the first floor hallway and saw hazy smoke. She ran back to the second floor to where the five Poor of Jesus Christ Sisters and one visiting Dominican Sister were beginning to stir.

“Fire, fire!” she said. “Call 911!”

They all quickly donned their habits and fled the building. Sister Mariana, curious as to the fire’s location, opened the basement door — and was nearly overwhelmed by a blast of thick, toxic smoke.

Coughing, she closed the door and made her way outside. As she passed the common room, she saw huge flames outside shooting up from below.

It didn’t take long

While waiting on their neighbor’s lawn, the first three Kansas City, Kansas Fire Department trucks rolled up within three minutes after the Sisters fled the convent.

Then, more trucks arrived . . . and more trucks. The firefighters vigorously attacked the blaze and soon had it subdued. They even rescued the Sisters’ cat Missy, who in a panic ran into the basement.

Once they were certain it was safe, the firefighters allowed the Sisters back inside.

There, they opened all the windows on the second floor to air out the building and tried to get at least a bit of fitful, smoky rest before they began the dreadful task of recovery.

With daybreak, the Sisters headed for the basement, which contained the laundry room and served as the order’s storage space. There, they kept much of what they needed for their ministries to the neighborhood poor and homeless, as well as their own food.

Everything in the basement was destroyed. Black soot coated everything, and the heat melted many of the supplies.

The source of the fire was an overheated ballast (current regulator) in an overhead florescent light, said Leon Roberts, archdiocesan consultant for construction and real estate. It melted and sparked a fire on some plastic and clothes below.

The fire caused about $80,000 worth of damage. An adjuster from Catholic Mutual Group was on the scene within 12 hours and a claim has been filed.

“Our basement is used as a food pantry for families we help,” said Sister Magdalena of the Sacred Heart of Jesus, the custodian — or superior — of the community.

“We also go out to the homeless twice a week, and we lost everything we take to them — clothes, personal hygiene products,” she continued. “We lost a freezer and refrigerator, coolers and plastic cups. “We lost the equipment we use to make soup.”

Only in America

Except for Sister Magdalena, all the Sisters of the Fraternity the Poor of Jesus Christ are from Brazil or Paraguay. The fire was a new experience — and not just because they’d never experienced a house fire.

The first surprise was the rapid response of the fire department, with lots of equipment and firefighters. Where the Sisters come from, emergency services are slower.

The second surprise was insurance. Generally, people in the Sisters’ home countries don’t have insurance to aid recovery.

And the third surprise was the commando-like response by volunteer Knights of Columbus and the disaster recovery firm SERVPRO® of Leavenworth and NW Wyandotte County. Professional disaster recovery firms do not exist where the Sisters come from.

“Padre Gilson (the order’s founder) called me,” said Sister Magdalena, and said, ‘So, you’ve got a whole lot of people together to clean up?’

“And I said, ‘No, we have insurance, and there are all these people and a company coming to do the cleaning.’

“He couldn’t believe it. He said, ‘Only in the United States!’”

Volunteer Knights had been doing handyman work at the convent and, when one showed up that morning, he quickly made some calls to brother Knights. Sister Magdalena called others.

SERVPRO® did the lion’s share, but Knights from Holy Trinity Parish in Lenexa, Ascension in Overland Park, and St. John Paul II Parish in Olathe joined in the cleanup of the basement. Dave Leiker, a member of Holy Trinity and president of the Charities Aid Foundation of the Knights of Columbus, also helped.

“Through the Knights’ emergency disaster aid program, we’re assisting with food and clothing, to give them money to replace those things,” he said.

“I saw it on the news [that morning],” said Paul Goode, sales representative with SERVPRO®. “I said to myself, ‘My brothers in Christ need help,’ so I got in my car and came here.”

Goode is a Knight of Columbus and a member of Immaculate Conception Parish in Louisburg; Dan Thorman, the owner of the company, is a Knight as well and a member of St. Peter Parish in Kansas City, Missouri.

“Once we clean the structure, we’ll come in and [further] assess what needs to be removed,” said Goode. “We’ve done preliminary demolition, and we’ll do a deep clean and assess what needs to be reconstructed.”

by Joe Bollig
joe.bollig@theleaven.org

High Tides: How to minimize damage when your basement floods

12/19/2018 (Permalink)

Water Damage High Tides: How to minimize damage when your basement floods Go down in to your basement regularly to check everything out. Especially during the rainy season!

A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your basement could flood, including:

  • A blocked or failed sewer lateral pipe
  • Heavy rain causes surface water to pool around your home
  • Storm sewer backup
  • Sanitary sewer backup
  • Foundation drainage failure
  • Water supply-line break or hot-water tank failure

And many more! 

Have Questions about Basement Flooding?
Call Today - SERVPRO Leavenworth & NW Wyandotte Co (913) 772-1818

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

The bottom line: a flooded basement can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to us and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

We are Flooded Basement Specialists:

We are Available 24 hours/7 days per week
We’re a Preferred Vendor to many National Insurance Companies
Our Technicians are Highly-Trained in Water Restoration Techniques
We use s500 IICRC Restoration Standards
Advanced Inspection and Extraction Equipment
Basement Flooded? Call Us Today – We’re Ready To Help (913) 772-1818

Preparing for a Midwestern Winter

12/5/2018 (Permalink)

With winter weather already upon us-one Snowmageddon down, who knows how many to go-and temperatures already holding in the low 30's it is time to look at preventing frozen pipes in your home.  When the weather is averaging 31 degrees it puts exterior pipes like hose bibs and irrigation systems at risk.

For houses without adequate protection the temperature alert threshold is 20 degrees Fahrenheit. At this temperature un-insulated pipes in unconditioned areas are at risk.

However, pipes can freeze in well insulated houses when the temperatures dip into the teens or below. Extended period of time with temperatures in this range can be dangerous, as heat within enclosed areas of a structure naturally dissipates.

Of course we all have heard the tip to open cabinet doors. It is a simple fix that can save you an immense amount of difficulty. Somehow though we are inclined to think, because it has not happened it will not happen. That is all good and well until it happens.

When pipes freeze hundreds of gallons of water can flow through the walls, behind cabinets and into ceilings. Water damage can cause cabinets to swell, ceilings to collapse, along with damage to furniture and belongings. Water damage also causes soaked carpet and pad. Hardwood and laminate floors can buckle and swell.

As cold spells move across the country make it a habit to open doors to enclosed spaces that contain plumbing. On a side note when you open those doors make sure to remove any hazardous materials to keep them away from children and pets.

If your pipes do freeze make sure to shut the water off at the source, call a plumber to fix the pipe and call SERVPRO of Leavenworth & NW Wyandotte. Here at SERVPRO we have the training and equipment to make water damage in your home “Like it never even happened.”

913-772-1818

Our Highly Trained Restoration Specialists can restore your Leavenworth Home

6/14/2018 (Permalink)

Building Services Our Highly Trained Restoration Specialists can restore your Leavenworth Home SERVPRO of Leavenworth & NW Wyandotte Co. is always here to help!

SERVPRO of Leavenworth & NW Wyandotte Co. is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) create the standards for the restoration industry and provide training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

  • Present accurate information to consumers and conduct business with honesty and integrity.
  • Require a technician on all jobs who has been formally trained and passed all required tests.
  • Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.
  • Maintain liability insurance to protect all parties in the event of an accident.
  • Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops the Standards for the Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

About SERVPRO of Leavenworth & NW Wyandotte Co.

SERVPRO of Leavenworth & NW Wyandotte Co. specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Give us a call today! 913-772-1818

Memorial Day

5/9/2018 (Permalink)

Community Memorial Day Honoring those who have served

Did you know?.......Fun Facts & Trivia

  •  There is a National Moment of Remembrance established by Congress which asks all Americans to pause each Memorial Day for one minute at 3pm (the time when most of us are stuffing our faces with hamburgers and hot dogs!)
  • Decoration Day was established in the 19th century to decorate the graves of soldiers who died during the Civil War. Eventually, it became a remembrance of all brave military men and women, and by 1967 the day was legally changed to Memorial Day.
  • The first Decoration Day became extra memorable when James Garfield stepped up to the podium at Arlington National Cemetery in 1868. In the blistering heat, the future President's speech lasted 1 1/2 hours during "a spring day too warm for comfort," observed the New York Times.
  • Bringing attention to Vietnam War POW's and MIA's, the "Rolling Thunder" of motorcycles first arrived in Washington DC during Memorial Day Weekend in 1988. Today, more than a million riders and spectators converge on the capital in what has become the world’s largest single-day motorcycle event.

Restoring Your Leavenworth Commercial Property After A Water Damage Event

5/9/2018 (Permalink)

Flooding and water damage events at Leavenworth Kansas commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Leavenworth & NW Wyandotte Co.

SERVPRO of Leavenworth & NW Wyandotte Co. specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Don't hesitate to call SERVPRO of Leavenworth & NW Wyandotte Co. if you experience a water loss at your commercial property!

913-772-1818